Frequently asked questions

Product description

Our equipment is fully suitable for free-flow production, ESP and gas-lift methods. However, there are some limitations when MDSAs are not recommended to be used. We can discuss this with you when selecting configurations.

Yes, you will, the instructions are detailed enough. Our winch is a quite complex unit, requiring customization based on specific conditions. Therefore, in order to make the best use of all features, we suggest that you consider a possibility of installation and commissioning supervision by our experienced staff when preparing a purchase agreement.

Perhaps we can offer you a diesel generator in a special block box or Saturn unit with solar panels as a set, which will not only provide power supply to MDSAs, but will also enable well CCTV and gas content monitoring.

Yes. Hydrogen sulphide-resistant design can be used for such conditions. We have experience in manufacturing equipment for such conditions (Orenburg).

Purchase/lease

We can, however it will be up to you to evaluate the suitability of selected MDSA configuration and specific operating conditions of your wells. Therefore we recommend that you complete a questionnaire for more precise selection of the required configuration.

Yes, you can. We can conclude a contract for pilot field testing of MDSAs. In this case, you will pay for the product only if the test results are positive.

Service/repair

Yes, we do. As a rule, these are small units. Our experience shows that the most cost-effective way to restore overall serviceability is to perform on-site servicing directly in your fields. Our specialists will not only deliver all required spare parts and restore serviceability, but can also perform installation supervision work.

Yes, it is possible. We have vast practical service experience under similar contracts. Locating our specialists directly at the field with constant liaison with your staff will save you much trouble.

Telemetry

Yes, they do. As a rule, there are two free RS-485 ports in the control unit, one of which can be used for a modem for our Express Telemetry system and the other for the Customer’s hard-wire telemetry. Read more about Telemetry here (download document).

No, you don’t. Any Internet browser (Edge, FireFox, Chrome, or Opera) and Internet connection are sufficient. There is a special light version of Telemetry for mobile devices.

Option 1:

  1. Get a MODBUS map from us. You can request it by emailing us at info@parafinanet.ru
  2. Connect the winch control station to your controller – MODBUS Master Device – with 3 wires (RS485 – 2 signal wires and 1 signal ground) or use wireless connection.
  3. Configure the Master controller to poll our device. Default address is 10, 9600, 8-N-1, which can be adjusted.
  4. Ask your telemetry specialists to help you configure your telemetry system to visualize the received parameters.

Option 2:

  1. Obtain our approval and configure your telemetry system to receive data from our Express Telemetry system over a dedicated port via the Internet.
  2. Ask your telemetry specialists to help you configure your telemetry system to visualize the received parameters.

Yes, it is possible. If the winch is in automatic mode, it can perform several remote commands, e.g. lift and lock the scraper in the lubricator before the service team arrives or perform an unscheduled cleaning cycle. If Manual Mode is selected, all remote commands are ignored. With our Express Telemetry system, this option is available with the Maximum Package.

Yes. With our Express Telemetry system, this option is available with the Full Package.